Refund policy
RETURN AND REFUND POLICY
No Returns Policy Due to the perishable nature of our food products and food safety regulations, we do not accept returns on any items once they have been shipped. All sales are final.
Refund Policy for Transit Damage We stand behind the quality of our products. If your order arrives damaged during transit, we will provide a full refund under the following conditions:
- Damage must be reported within 24 hours of delivery
- Unboxing video proof is required showing the damaged condition of the products upon opening the package
- Original packaging must be visible in the video to verify the damage occurred during shipping
- Contact us immediately at vrkfarms@gmail.com with your order number and video evidence
Refund Process
- Once we receive and verify your unboxing video, we will process your refund within 3-5 business days
- Refunds will be issued to the original payment method
- You are not required to return the damaged products
Food Safety Notice For health and safety reasons, we cannot accept returns of food products that have been opened, consumed, or stored improperly.
Contact Information For any concerns about damaged products, please contact us at vrkarms@gmail.com or +91 98187 55177 within 24 hours of delivery.
This policy protects both your business and customers while maintaining food safety standards and providing fair compensation for genuine transit damage issues.